Tuesday, March 8, 2016

CAT S40 - trouble with '' call in progress''

Hi,

I use the S40 rugged phone from Caterpillar as I break my ''normal'' phones over and over.
I'm very happy about my new aquisition and its roughness has been tested already (dropped it a few times from 4 feet: nothing apart from a few scratches on the aluminium casing and some scratches on the glass protection sheet).
Even watertightness was tested when kayaking (bag was full of water so phone was immersed in seawater or 2 hours approx) only headset was bugging : phone recognised a headset device while there was none connected, but that was fixed after a quick cleaning with cotton buds and alcohol. The rubber cover of the headset is not closing well so it's a fabrication weak spot.

My problem with the CAT S40 (maybe same on previous models) are two issues:

- 1. When plugging headphones, I can hear the conversation, but the phone's microphone stops working. Tried a headset with microphone but here too no mike...i can hear, the others don't hear me. ,??? Anyone ?

- 2. Annoying when making a phonecall: after having dialed a few numbers without problem, the next contact is selected. For some reason phone starts the call, but the sim card selector does not appear (it's like it's hidden behind other applications).
When hitting the return button and selecting once more same (or another contact) the phone opens a slidescreen asking to "return to call in progress".
When doing so, you find the ''select sim'' pop-up window, but can't cancel the call option.
Sometimes it starts calling, and you can't access the active phonecall, blocking you from hanging up, or even see who you're finally calling...
Very annoying! Anyone had this issue already ?
For now, I reboot the phone each time this happens, but I don't have time for this sh*t when working, so I really would appreciate a solution...

Cheers and thanks for your support
:cowboy:


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