Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
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