Wednesday, August 3, 2016

Blackview BV6000 - camera freezes the phone

I got my Blackview BV6000 two weeks ago and everything was working just fine, until after a week I think, camera started to present the message "Can't connect to the camera". After closing and opening it a few times it eventually worked as it was supposed to. It annoyed me a lot so I wrote on official Blackview forum about this problem. Admin replied that I should try factory reset. I did, and I regret it. After opening the camera application works normally, until I tap the screen anywhere. As long as I for example take photos or videos with physical button, everything is fine, but if i want to use on-screen ones or change something in settings - phone freezes and I have to lock-unlock it a few times to make it react for touch, then i can turn the frozen camera app off. Sometimes it even makes the phone restart. Other applications using camera dont work too, they also freeze when i tap anywhere on the screen.
Is it software problem? Official Blackview forum isn't helpful at all.


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